PRIVACY POLICY
This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from our online store.
WHAT PERSONAL DATA WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card and debit card numbers) email address, and phone number. This is called Order Information.
By Personal Data in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL DATA
We use the Order Information collected generally to fulfil any orders placed through the Site including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations.
Additionally, we use this order information to:
- Communicate with you to process and fulfill your requests.
- Screen our orders for potential risk or fraud.
- Register customers in our database to contact you via email/telephone to provide more tailored and relevant information on our products and services.
- When in line with the preferences you have shared with us, provide you with promotional information or advertising relating to our products, services and events.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL DATA
We share your Personal Data with third parties (business partners, analytics providers, search information providers to help us use your personal information, as described above.
We use Google Analytics and Rank Math SEO to help us understand how our customers use Happy Tails online store.
Our payment gateway uses EzeePayments.com and Mailchimp.com as our marketing platform. Any personal data collected by EZEEPAYMENTS.COM will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you. We may otherwise use your personal information to assist with service related issues, account management, technical support and billing.
How Google uses your Personal Information.
Finally, we may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
We use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by updating your email preferences.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 13.
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us at inquiries@lovehappytails.co
